If you have questions, we’re here to help!


Our knowledge base is a great place to start. These articles can help you find answers to your questions.

If your slideshow isn’t starting, try these steps first:


  • 01

    Check your internet connection.

  • 02

    Logon to your Cloudpixel account. Ensure that your device and slideshow(s) are enabled. Republish the slideshow.

  • 03

    Power Cycle the device (Turn off then back on)

  • 04

    Still not working?

    Reach a Techie …